> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up your business

> Business details, currency and timezone, locations and hours, taxes, attributes, and who gets in.

Step 3 of the [launch path](/docs/guides/launch/overview). This is the structure everything else attaches to: stock belongs to a location, prices are taxed at a rate, listings are described by attributes, and people see the admin through a role.

**Finish this step before you import anything.** Changing a location or a tax rate after ten thousand stock items point at it is a migration, not a setting.

## Your business, locations and taxes

Your legal details print on receipts. Your currency cannot sensibly change once you have orders. Every location you sell from has to exist before stock can live in it — including the warehouse that never sees a customer.

Decide up front whether your prices include tax or add it. That one is genuinely hard to reverse.

<Note>
  A guide for setting up your business, locations and taxes is in progress. Until it lands, the reference pages cover the same ground: [Account details](/docs/settings/account), [General](/docs/settings/organization), [Locations](/docs/settings/locations) and [Taxes](/docs/settings/taxes).
</Note>

**Done when:** every location you sell from exists with its opening and fulfilment hours, and your tax rates are right.

## Attributes, before you import

Attributes are the fields that describe your stock and listings — size, colour, frame height, condition grade. They are worth designing deliberately, once, because they become how you filter, group and report for the rest of the account's life, and because your import maps onto them.

This is the step most often skipped and most expensive to retrofit.

<Note>
  A guide for designing your attributes is in progress. Until it lands, see [Attributes & Tags](/docs/settings/attributes-tags) and the [attributes concept](/docs/admin/attributes-and-attribute-groups).
</Note>

**Done when:** the fields your listings and stock need exist, before anything is imported against them.

## Terms, documents and emails

A real order triggers paperwork: a confirmation email, a receipt, an agreement. All three go out under your name with your details, and all three are wrong by default.

Transactional email **content** belongs here, not in the storefront step — it gates the go-live. Only email styling is cosmetic.

<Note>
  A guide for setting up your terms, documents and emails is in progress. Until it lands: [Terms & Policies](/docs/settings/terms-policies), [Documents](/docs/settings/documents), [Emails](/docs/settings/emails).
</Note>

**Done when:** your terms and cancellation policy are yours rather than placeholders, and a receipt renders correctly with your details.

## Your team

Work out who needs an admin account and at what level. Roles are not just a security setting — they decide which areas a person sees at all, so getting them right now is what makes [training](/docs/guides/launch/train-your-staff) short.

<Note>
  A guide for getting your team into TWICE is in progress. Until it lands, see [Users & Roles](/docs/settings/users-roles), [Security](/docs/settings/security) and the [visible areas](/docs/concepts/admin/visible-areas) concept.
</Note>

**Done when:** everyone launching with you can sign in, and sees what they need and nothing else.

## Related articles

<CardGroup cols={2} className="doc-rows-condensed">
  <Card title="Launch path" href="/docs/guides/launch/overview">
    The whole path, in order.
  </Card>

  <Card title="Before you start" href="/docs/guides/launch/before-you-start">
    The previous step: the decisions behind this configuration.
  </Card>

  <Card title="Bring in your data" href="/docs/guides/launch/bring-in-inventory-and-catalog">
    The next step: getting your stock and customers in.
  </Card>
</CardGroup>