> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Read your first weeks' numbers
> Step 11. Run the five reports that tell you whether your setup is right, and trace any number that looks close but wrong back to the setting that caused it.
Run these reports in your first week, then again at the end of it. Check each one against what you already know happened at the counter and in your bank, because that comparison is the only thing that catches a setting you got wrong two steps ago.
A mistake made in [Set up your business](/docs/guides/launch/set-up-the-foundation) or [Bring in your data](/docs/guides/launch/bring-in-inventory-and-catalog) rarely breaks anything visibly. It shows up here, as a number that is close to right.
**Advanced reporting** is on the **Standard** and **Enterprise** plans. See [plans](/docs/twice-commerce-overview#pricing).
## The five reports to run
Each row answers one question you already have. Read the report that answers it rather than working through the whole list.
| Your question | Report | Where |
| ----------------------------------------- | ---------------- | ----------------------------------------- |
| What did the period earn? | Revenue | **Reports → Finances → Revenue** |
| What money actually reached me? | Payments | **Reports → Finances → Payments** |
| Am I trading at the volume I expected? | Orders over time | **Reports → Orders → Orders over time** |
| Which listings are carrying the business? | Sales overview | **Reports → Sales → Sales overview** |
| Is my stock on the books at what I paid? | Inventory value | **Reports → Inventory → Inventory value** |
Revenue and Payments answer different questions and will not match. Revenue counts what you earned in the period, Payments counts what you collected in it. See [Finance Reports](/docs/concepts/reports/finance-reports) for how each number is derived.
## Check each report against what you know
Compare every report to a number you hold outside TWICE. A report that agrees with itself proves nothing.
| Run this | It has passed when |
| --------------------------------- | ---------------------------------------------------------------------------------------------------- |
| Revenue, for your first full week | The total matches roughly what you believe you sold, and the tax line is a plausible fraction of it |
| Payments, for the same week | Payments received is close to what your provider says it took, allowing for its payout schedule |
| Orders over time | The daily counts match the days you remember being busy, with no day sitting at zero that should not |
| Sales overview | Your best sellers are the ones your staff would name |
| Inventory value | The total is within reach of what you paid for the stock you imported |
Expect small differences and investigate large ones. A tax total at half what you expected, or an inventory value at a tenth of what you paid, is a setting rather than a rounding difference.
## Find what a wrong number is telling you
Two mistakes from earlier in the path surface here first, and both produce numbers that look almost right.
| What you see | Usually means | Fix it under |
| --------------------------------------------------------- | ------------------------------------------------------------------------------------------ | ---------------------------------------------------------- |
| Tax is zero, or a fraction of what you expected | A tax rate is missing on one class or location, or listings are on the wrong tax class | **Settings → Taxes**, then the listings on the wrong class |
| Revenue is right but Inventory value is far off | Purchase Price is empty on most stock items, or the import mapped the wrong column into it | The stock items, or a fresh import of that column |
| One location shows no sales at all | Orders are landing on a different service location than the staff there believe | The order's own service location |
| Revenue and Payments differ by more than deposits explain | Nothing is wrong yet. Read the reconciliation bridge before treating it as an error | [Finance Reports](/docs/concepts/reports/finance-reports) |
Fix the setting first, then re-run the report for the same period. Numbers already written against the old setting do not move on their own, so decide with your accountant whether to correct past orders or start clean from the fix.
## Trace a number back to when and who
Pick your route by whether the problem sits on a setting or on one record.
**A setting that changed.** Open **Audit log** in the top navigation and filter **Resource type** to the kind of resource you suspect, such as Tax, Service location or Article. Each entry names the actor, the endpoint and the time, so you can see when the value changed and who changed it.
**One record that looks wrong.** Go to the record itself. A stock item, SKU, listing, customer and order each carry their own **Activity log** tab, already filtered to that record. See [Read a stock item's history](/docs/guides/inventory/read-stock-item-history) and [Read a customer's history](/docs/guides/customers/read-customer-history).
Activity log retention follows your plan: three months on **Standard**, thirty-six on **Enterprise**. Check a suspected change while it is still in range. See [activity logs](/docs/concepts/admin/activity-logs).
## Done when
* You have run all five reports for a real period and can say what each one measures.
* Every total agrees with a number you hold outside TWICE, or you know which setting explains the difference.
* You have traced at least one number back to the record or setting behind it, so you know the route before you need it.
## Related articles
The step this guide belongs to.
The other half of this step: what you charged against what landed.
The Revenue and Payments reports in full reference detail.
What is recorded, who it names, and how long it is kept.
Every report category and the filters each one takes.
Every reporting task, in full reference detail.