> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer - Stock Items

> Track which specific inventory items a customer has used

export const viewAccessDefinition = "Read-only access without ability to make changes.";

export const editAccessDefinition = "Update and read data, but cannot create or delete.";

export const manageAccessDefinition = "Create, update, read, and delete data.";

export const permissionsDefinition = "The actions you are authorized to perform.";

export const visibilityDefinition = "Which features, sections, or data tables are visible to you.";

export const userRoleDefinition = "What a user can see and do. Each user has one built-in system role — Owner, Admin, Manager, or Member — and can also be assigned any number of custom roles you create with specific permissions. Effective access is the combination of all their roles.";

<Frame caption="Customers > [Customer] > Stock Items">
  <img src="https://mintcdn.com/twicecommerce/Ab7tx7ih94KQsi0k/images/customer-stock-items-tab.webp?fit=max&auto=format&n=Ab7tx7ih94KQsi0k&q=85&s=3f432dd3eb4669279d9c4a677092fe0d" alt="Customer stock items tab showing item usage" width="1920" height="1080" data-path="images/customer-stock-items-tab.webp" />
</Frame>

<Info>
  This view can look different dependent on your user role. <br />See [Visibility & Permissions](#visibility-and-permissions) for details.
</Info>

<Card title="Open in TWICE Admin" icon="external-link" href="https://admin.twicecommerce.com/customers" horizontal>
  customers/\[customer-id]/stock-items
</Card>

## Primary Purpose

The Stock Items tab shows which specific inventory items the customer has rented, purchased, or used.

<AccordionGroup>
  <Accordion title="View Item History">
    See all specific <Tooltip tip="Individual inventory items the customer has used" href="/docs/concepts/inventory/stock-items" cta="Learn more">stock items</Tooltip> the customer has interacted with.
  </Accordion>

  <Accordion title="Track Item Condition">
    Review how items were returned and any damage reports associated with this customer.
  </Accordion>

  <Accordion title="Monitor Usage Patterns">
    Identify if the customer consistently rents certain items or categories.
  </Accordion>

  <Accordion title="Manage Item Restrictions">
    Set restrictions on specific items this customer cannot rent based on history.
  </Accordion>
</AccordionGroup>

## Related Concepts

Here are a few key concepts of TWICE Commerce that relate to Customer Stock Items.

<AccordionGroup>
  <Accordion title="Serialized Tracking">
    The system tracks which exact items each customer has used, enabling accountability and traceability.
  </Accordion>

  <Accordion title="Damage History">
    Item condition reports linked to customers help identify patterns and manage risk.
  </Accordion>
</AccordionGroup>

## Visibility and Permissions

Access to this view is controlled by your <Tooltip tip={userRoleDefinition}>user role</Tooltip>.

<Tabs>
  <Tab title="Visibility" icon="eye">
    | Feature           | Admin | Manager | Member |
    | ----------------- | ----- | ------- | ------ |
    | Item History      | ✓     | ✓       | ✓      |
    | Condition Reports | ✓     | ✓       | ✗      |
    | Item Restrictions | ✓     | ✓       | ✗      |
  </Tab>

  <Tab title="Permissions" icon="key">
    | Resource            | Admin  | Manager | Member |
    | ------------------- | ------ | ------- | ------ |
    | View Item History   | Manage | Manage  | View   |
    | Manage Restrictions | Manage | Edit    | View   |
  </Tab>
</Tabs>