> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer - Listings

> View which products and listings a customer has interacted with

export const viewAccessDefinition = "Read-only access without ability to make changes.";

export const editAccessDefinition = "Update and read data, but cannot create or delete.";

export const manageAccessDefinition = "Create, update, read, and delete data.";

export const permissionsDefinition = "The actions you are authorized to perform.";

export const visibilityDefinition = "Which features, sections, or data tables are visible to you.";

export const userRoleDefinition = "What a user can see and do. Each user has one built-in system role — Owner, Admin, Manager, or Member — and can also be assigned any number of custom roles you create with specific permissions. Effective access is the combination of all their roles.";

<Frame caption="Customers > [Customer] > Listings">
  <img src="https://mintcdn.com/twicecommerce/Ab7tx7ih94KQsi0k/images/customer-listings-tab.webp?fit=max&auto=format&n=Ab7tx7ih94KQsi0k&q=85&s=a26eee4cb560702fb2bcfd7d9920be6a" alt="Customer listings tab showing product interactions" width="1920" height="1080" data-path="images/customer-listings-tab.webp" />
</Frame>

<Info>
  This view can look different dependent on your user role. <br />See [Visibility & Permissions](#visibility-and-permissions) for details.
</Info>

<Card title="Open in TWICE Admin" icon="external-link" href="https://admin.twicecommerce.com/customers" horizontal>
  customers/\[customer-id]/listings
</Card>

## Primary Purpose

The Listings tab shows which products the customer has rented, purchased, or shown interest in.

<AccordionGroup>
  <Accordion title="View Product History">
    See all <Tooltip tip="Product offerings the customer has ordered" href="/docs/concepts/catalog/listings" cta="Learn more">listings</Tooltip> the customer has previously ordered.
  </Accordion>

  <Accordion title="Track Favorites">
    Identify products the customer has saved, wishlisted, or repeatedly rented.
  </Accordion>

  <Accordion title="Analyze Preferences">
    Understand product categories, brands, and features the customer prefers.
  </Accordion>

  <Accordion title="Enable Personalization">
    Use listing history to recommend relevant products and personalize marketing.
  </Accordion>
</AccordionGroup>

## Related Concepts

Here are a few key concepts of TWICE Commerce that relate to Customer Listings.

<AccordionGroup>
  <Accordion title="Product Recommendations">
    Listing history enables personalized product recommendations based on past behavior.
  </Accordion>

  <Accordion title="Customer Segmentation">
    Product preferences help segment customers for targeted campaigns and promotions.
  </Accordion>
</AccordionGroup>

## Visibility and Permissions

Access to this view is controlled by your <Tooltip tip={userRoleDefinition}>user role</Tooltip>.

<Tabs>
  <Tab title="Visibility" icon="eye">
    | Feature             | Admin | Manager | Member |
    | ------------------- | ----- | ------- | ------ |
    | Listing History     | ✓     | ✓       | ✓      |
    | Favorites           | ✓     | ✓       | ✓      |
    | Preference Analysis | ✓     | ✓       | ✗      |
  </Tab>

  <Tab title="Permissions" icon="key">
    | Resource          | Admin  | Manager | Member |
    | ----------------- | ------ | ------- | ------ |
    | View Listing Data | Manage | Manage  | View   |
    | Export Data       | Manage | Edit    | View   |
  </Tab>
</Tabs>