> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Customer - General
> View and manage core customer information including contact details and account status
export const viewAccessDefinition = "Read-only access without ability to make changes.";
export const editAccessDefinition = "Update and read data, but cannot create or delete.";
export const manageAccessDefinition = "Create, update, read, and delete data.";
export const permissionsDefinition = "The actions you are authorized to perform.";
export const visibilityDefinition = "Which features, sections, or data tables are visible to you.";
export const userRoleDefinition = "What a user can see and do. Each user has one built-in system role — Owner, Admin, Manager, or Member — and can also be assigned any number of custom roles you create with specific permissions. Effective access is the combination of all their roles.";
This view can look different dependent on your user role.
See [Visibility & Permissions](#visibility-and-permissions) for details.
customers/\[customer-id]/general
## Primary Purpose
The General tab contains core customer information including contact details, account status, and profile data.
Update customer name, email, phone number, and addresses for communication and fulfillment.
Set the customer status to **active** (appears in lists and assignment flows) or **archived** (retained in the system but hidden from default views).
Edit built-in profile fields — customer type, company name, tax ID, date of birth, and communication language. Custom attributes are managed on the separate Attributes tab.
Assign customers to groups for segmentation and personalization.
## Related Concepts
Here are a few key concepts of TWICE Commerce that relate to Customer General.
Registered customer accounts enable faster checkout, order history, and personalized experiences.
Customer data is protected according to privacy regulations, with appropriate access controls and retention policies.
## Visibility and Permissions
Access to this view is controlled by your user role.
| Feature | Admin | Manager | Member |
| ------------------- | ----- | ------- | ------ |
| Contact Information | ✓ | ✓ | ✓ |
| Account Status | ✓ | ✓ | ✗ |
| Customer Groups | ✓ | ✓ | ✗ |
| Resource | Admin | Manager | Member |
| --------------------- | ------ | ------- | ------ |
| View Customer Data | Manage | Manage | View |
| Edit Profile | Manage | Edit | View |
| Manage Account Status | Manage | Edit | View |